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Plain-English guide

NYC heat rules, and where they stand right now

New York City sets minimum indoor temperatures for residential buildings. If your building’s boiler can’t meet them, that’s when to call.

The rules

WhenRequirementCondition
Daytime
6:00am – 10:00pm, Oct 1 – May 31
At least 68°F insideWhen it’s below 55°F outside
Overnight
10:00pm – 6:00am, Oct 1 – May 31
At least 62°F insideRegardless of the outside temperature
Hot water
Every day of the year
At least 120°FConstant minimum

Source: NYC Department of Housing Preservation & Development. This is a summary, not legal advice. Check HPD for the current rules.

Own or manage a building?

Have the boiler serviced before the season starts, ideally in September or October. Regular tune-ups help prevent mid-winter breakdowns, and maintenance contracts put that on a schedule.

If heat goes out, call us any hour. We respond 24/7 across all five boroughs.

Renting with no heat?

Contact your landlord or super first. Arranging the repair is the building owner’s job.

If it isn’t resolved, you can file a complaint with the city, anonymously if you prefer. Call 311 (TTY (212) 504-4115) or use 311 online or the mobile app.

Drain blocked? Boiler down? Call Legacy.

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Urgent? Calling is fastest: (718) 577-7633. Smell gas? Leave the building and call 911.